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Practical guides to VoIP and business phone systems — bandwidth, call quality, porting, auto attendants and hardware — written for the person who has to make it work.

Desk Phones, Softphones or Mobile Apps: Choosing Hardware for Your Team

September 11, 2026 by Curtis Nakamura

Once you have chosen a VoIP provider, someone has to decide what your staff will actually pick up. The default answer — buy everyone a desk phone — is expensive and wrong for roughly half of most teams. The opposite default, put everyone on the app, is wrong for the other half. The right approach … Read more

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